Frequently Asked Questions:

Here we provide answers to some typical questions for customers using our Cleanroom Supplies online shop. If you need further help or wish to ask a question, please do not hesitate to give our customer services a call, we will be more than happy to help.

If you prefer to email us or complete our online request for information form, please Click Here

WHY USE US FOR CLEANROOM DISINFECTANT SUPPLIES?

Learn more about our insistence on quality and reliability - and also our free support during your validation process.

HOW DO I PLACE MY ORDER?

We have spent a lot of time and effort in developing our website to provide a simple and secure ordering process. If you are unsure about anything, please call us and we will be happy to talk you through the process. We also accept orders by email, fax or by post. We do accept orders from existing customers over the telephone. For further information please visit our How To Order information page.

HOW LONG WILL MY DELIVERY TAKE?

98% of our online products are In Stock and available for Next Day, UK Mainland delivery. If you order online, we also offer the option for Express delivery which ensure delivery to you by 10:30am next working day. For much more detail, please visit our Delivery Information Page.

HOW MUCH DOES DELIVERY COST?

FREE! If you order online and your product value is above £70.00, then UK Mainland delivery is absolutely free. If you require Express delivery (before 10:30am next working day) then there is a small charge for this service and you will be advised of that during the online ordering process. For much more detail, please visit our Delivery Information Page

DO YOU SUPPLY COMPANIES OUTSIDE THE UK?

Yes. We supply to many customers in Europe and the USA, Africa and Australia. If you shipment is outside of Europe, we can provide you with the most economical shipping cost if you email us first with your full delivery address and a full list of products required. For much more detail, please visit our Delivery Information Page

CAN I PAY FOR MY ORDER IN CURRENCIES OTHER THAN GBP?

Yes. You can pay in GBP, EURO, USD or AUD. For much more detail, please visit our Payment Options Page

HOW DO I SELECT THE CORRECT GARMENT SIZES?

We are here to help you. View our Size Selection Guide page. If you need to speak to us, call us on 01768 896 800.

HOW DO I SELECT THE CORRECT STERILE CLEANROOM BIOCIDES AND DISINFECTANTS?

To help you decide which cleanroom disinfectant to use our team has put together this useful guide. Alternatively you can call us on 01768 896 800.

HOW DO I SELECT BETWEEN IPA AND DE ALCOHOL SPRAYS AND WIPES?

To help you select between Isopropanol Alcohol (IPA) and Denatured Ethyl (DE), please browse this useful guide. If you need further help, call us on 01768 896 800.